The warranty period begins from the date of invoice or purchase and varies depending on the specific DentalMall product. Please refer to the individual product manual or invoice for the exact warranty duration or contact us at +91-9971 599566.

The warranty covers manufacturing defects and faults that arise during normal use of the product, as defined by DentalMall’s usage guidelines. It does not extend to damage caused by misuse, improper handling, installation errors, or unauthorized repairs/modifications.

The product warranty is valid in India only.

• Physical damage including but not limited to accidents, natural disasters, or power surges.

• Wear and tear from normal use (such as discoloration, abrasions, etc.).

• Consumable items like batteries, bulbs, or disposable accessories.

• DentalMall reserves the right to repair the defective part or replace it with a new or refurbished equivalent product or part.
• All replacements are subject to product availability.

DentalMall provides a free of cost facility of reverse pick-up of certain products from the customer’s place that can be availed by registering a complaint on +91-9971 599566. In case the customer decides to self-ship the product to our service center, the shipping costs for sending the product to DentalMall’s service center are borne by the customer. DentalMall will cover the return shipping costs after warranty service is completed.

A valid proof of purchase, such as an invoice or receipt, must be presented to avail of the warranty services.

The warranty is non-transferable and applies only to the original purchaser.

DentalMall’s liability is limited to the repair, replacement, or refund of the defective product under warranty. DentalMall is not responsible for any direct or indirect damages, including loss of use or loss of profit, beyond the scope of the warranty.

DentalMall provides dedicated technical support throughout the product’s lifecycle. If you encounter any issues with your product, contact our support team immediately for assistance.